Terms and Conditions

Conditions of Recruitment.

General conditions of recruitment and use audiotecnologias.com

1. Ownership of the domain www.audiotecnologias.com

In compliance with Law 34/2002 of Services of the Information Society and Electronic Commerce (LSSICE), we inform you that the ownership of the domain of our virtual store, https://www.audiotecnologias.com/atshop, corresponds to Salvador Serra i Furió with VAT ES40.857.965Y and registered office at Calle de Almería 132, 08226 Terrassa (Barcelona) (Hereinafter Audiotecnologias.com).

For any query, you can contact with Audiotecnologias to the e-mail info@audiotecnologias.como phone 93 168 33 88. Our phone hours are from 10:00 to 14:00 and 16:00h. to 19:00 pm from Monday to Thursday and from 10:00 to 15:00 on Friday.  

2. Object and scope of application.

The present General Conditions of recruitment and use, are intended to regulate the provision of the information provided in the online shop audiotecnologias.com and business transactions which may arise between Audiotecnologias.com and users in the domain www.audiotecnologias.com. Browsing the online shop and purchase any of the products offered on it, you are supposed to accept as a user, without reservations of any kind, of each and every one of the general conditions of recruitment and use. Audiotecnologias.com you may at any time and without prior notice, to modify the present general conditions of recruitment and use , as well as the special conditions, if any, are included, by posting such changes on the store so that they can be known by the users, and a record of the date of such modifications.

3. Information provided on the Web page.

Audiotecnologias.com reserves the right to modify the commercial offer (products, prices, promotions and other commercial and service conditions) presented in https://www.audiotecnologias.com/atshop at any time. We make every effort to provide the information contained on the website, truthfully and without typographical errors. In the event that at any time there is an error of this type, at all times beyond the control of https://www.audiotecnologias.com/atshop, we will proceed immediately to correct it. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on this error, we will communicate this error and the customer will have the right to cancel the purchase without any cost on their part. In the same way, it is possible that the contents of the Web can show, sometimes, provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel the purchase without any cost on his part.

Audiotecnologias.com is not responsible either directly or indirectly for any of the information, contents, statements and expressions contained in the products marketed on the Web. This responsibility falls at all times on the publishers or distributors of such products. All contractual information on https://www.audiotecnologias.com/atshop is displayed in Spanish (Castilian) and English, and communication with customers and users, as well as the formalization of the contract will be carried out in these languages.Translated with www.DeepL.com/Translator (free version)

4. Intellectual and industrial property.

All the content published on the store and especially the designs, texts, graphics, logos, icons, buttons, as well as software, trade names, trademarks or industrial designs and any other signs susceptible to industrial and commercial use are subject to intellectual property rights and industrial Audiotecnologias.com or third party owners who have duly authorized their inclusion in the online shop. In no case shall they grant any license or renouncement, transfer, total or partial transfer of such rights or confer any right or expectation of rights, and in particular, of alteration, exploitation, reproduction, distribution or public communication about said contents without the prior express authorization of Audiotecnologias.com or the corresponding owners.

It is expressly forbidden the introduction of hyperlinks for commercial purposes on Web pages outside https://www.audiotecnologias.com/atshop, which allow access to our website, without prior consent. In any case, the existence of hyperlinks on Web sites outside of us, will not imply in any case the existence of commercial or mercantile relations with the owner of the Web page where the hyperlink is established, nor the acceptance by https://www.audiotecnologias.com/atshop of its contents or services.

5. Responsibility of https://www.audiotecnologias.com/atshop

The products presented in the online store are in accordance with Spanish legislation. The responsibility of Audiotecnologias.com not be invoked in the case of products not conforming to the legislation of the countries to which they have been sent according to the customer's order. Therefore, it is up to customers outside of Spain to verify the possibility of importing or using the products that you request.

The customer or the user assumes all responsibility arising from the use of our Website, being the sole responsible of any direct or indirect effect on the resulting Web, including, but not limited to, any economic, technical and/or legal repercussions, as well as the disappointment of the expectations generated by our Website, forcing the user to hold harmless Audiotecnologias.com for any claims arising directly or indirectly from such events.

Audiotecnologias.com is not responsible for any damages that may arise from interference, omissions, interruptions, computer viruses, faults and / or disconnections in the operation of this electronic system or in the apparatus and computer equipment of users, caused by reasons beyond https://www.audiotecnologias. com/atshop, which prevent or delay the provision of services or navigation through the store, or delays or blockages in the use caused by deficiencies or overloading of the Internet or other electronic systems, or the inability to provide the service or allow access for reasons not attributable to Audiotecnologias.com, due to the user, third parties, or force majeure. Audiotecnologias.com does not control, in general, the use that users make of the Web page. In particular Audiotecnologias.com does not guarantee under any circumstances that users or customers use the Web in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so in a diligent and prudent manner.

6. Obligations of users and customers.

In general, the user agrees to comply with the present general conditions, as well as to meet the special warnings or instructions contained therein or on the Website and to always act according to law, good customs and the requirements of good faith, using due diligence, and not to use the online store in any way that may prevent, damage or deteriorate the normal functioning of the same property or rights Audiotecnologias.com, its suppliers, the rest of the users or in general of any third party. It is prohibited to access and use the portal to the minors without the express consent of their parents, Audiotecnologias.com is not responsible for the veracity and accuracy of the data entered by the user and therefore can not verify the age of the same.

Specifically, and without implying any restriction on the previous paragraph during the use of the Website www.audiotecnologias.com the user is obliged to:
(a) Provide accurate information about the data requested in the contact form or placing an order, and keep them updated.
(b) Not enter, store or disseminate on or from the Website any information or material that is defamatory, libelous, obscene, threatening, xenophobic, an incitement to violence or discrimination by reason of race, sex, ideology, religion or in any way prejudicial to morality, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and in general the regulations in force.
c) Not to introduce, store or disseminate through the store any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the online store, any of the services, or any of the equipment, systems or networks of Audiotecnologias.com, any other user, the suppliers of https://www.audiotecnologias.com/atshop or in general any third party.
d) do Not make advertising or commercial exploitation through the online shop, and not to use the content and information therein, to send advertising, or send messages with any other commercial purpose, nor collect or store personal data of third parties.
(e) Not to use false identities or impersonate others in the use of the online store, or in the use of any of the services, including the use of passwords or access codes to third parties or in any other way.
f) Not to destroy, alter, use for their own use, disable or damage the data, information, programs or electronic documents of Audiotecnologias.com, its suppliers or third parties.
(g) Not enter, store or disseminate through the store any content that infringes intellectual property rights, industrial or business secrets of third parties, or in general any content that you do not hold, in accordance with the law, the right to make it available to third parties.

The customer agrees to facilitate delivery of the order requested by providing a delivery address that can be delivered the order requested within the usual time of delivery of goods. In the event of breach by the client of this obligation Audiotecnologias.com you will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.

7. Privacy and protection of personal data.

For the purposes of the provisions of Organic Law 15/1999, of 13 December, of Protection of Data of Personal Character, as well as in the R. D. 1720/2007, of 21 December, approving the regulations implementing the L. O. 15/1999, Audiotecnologias.com informs you of the existence of a file of personal data created by and under the responsibility of Audiotecnologias.com with the data obtained in the online shop www.audiotecnologias.com The purpose of this file is to manage your contractual relationship with us, as well as promotional activities and advertising of its own or of third parties, by any means, including the sending of marketing messages via SMS, email, and postal mail etc, that may be of interest to you, from the study and segmentation of data collected while browsing the online shop, the data provided by filling in any form, including those arising from the business relationship or delivery of products purchased. If you do not wish to receive advertising, you can disable the sending of the Newsletter and information from the same e-mail that you receive.

In compliance with the provisions of Law 15/1999 of December 13, customers and users of https://www.audiotecnologias.com/atshop may, at any time, exercise their rights of access, rectification, cancellation and opposition of their personal data by writing to: Audiotecnologias Customer Service Department, C/ Almería, 132 - 08226 Terrassa (Barcelona) or by sending an email to the address contact@Audiotecnologias.com, indicating the name and surname, user and email with which it was discharged, and attaching in both cases a photocopy of the user's ID. In the event that the data provided are associated with a purchase, Spanish law requires us to keep them for at least six years so they can not be deleted or rectified even if the customer so requests.

Audiotecnologias.com promises, in the use of the data included in the file, to respect its confidentiality and to use them in accordance with the file's aim, as well as to comply with its obligation of keeping it and adopting all the measures to avoid the alteration, loss, treatment or unauthorized access, in accordance with the Regulations of Security Measures of automated files containing personal data, approved by Royal Decree 994/1999, of July 11.

8. Cookies.

We also inform you that in order to improve your browsing experience, manage the contents of your basket, offer you our personalized advice, and inform you online of our offers for customers or partners, our website uses cookie implantation devices and IP storage. The cookie is a file that we place on your computer, the sole purpose of which is to simplify your navigation on https://www.audiotecnologias.com/atshop (this cookie cannot contain viruses or be executed, because it is not an active file). The cookie can only be read by https://www.audiotecnologias.com/atshop and by you, and you can delete it if you wish, by accessing your browser options. See the help menu for more information.

9. Shipping costs.

The shipping costs and/or management are not included in the price so it will not appear at the end of your purchase.
•    Portes pagados en pedidos superiores a 600 € IVA NO incluido.
•    Portes debidos en pedidos inferiores a 600 € IVA NO incluido.
•    El cargo será de 21% de IVA. Este cargo, le aparecerá, cuando le enviemos el documento de confirmación de su pedido, así como en la factura que recibiría junto a su compra.

10. Making of the order.

To place an order and to proceed to the purchase of products, you must add the product you wish to purchase to the cart, according to the instructions on the screen, filling in the order form provided and validating it.
Prices and offers presented on the Website are valid exclusively for online orders made in www.audiotecnologias.com.  
The validation of the order by the client is expressly knowledge and acceptance of these general contracting conditions as a part of the celebration of the contract. In the absence of proof to the contrary, the data recorded by Audiotecnologias.com constitute proof of all transactions between Audiotecnologias.com and their customers. Audiotecnologias.com archive the electronic document in which the contract is formalized and it will be accessible.
Once the purchase is made and in the shortest time possible, always within 24 hours from the execution of the purchase, the Customer Care Service of Audiotecnologias.com will be sent by e-mail proof of purchase. If you do not agree with the data provided in the confirmation you will be able to request the amendment of the same or cancellation of the contract.

11. Availability of the products.

The selection of products offered in www.audiotecnologias.com it is valid so that the products are visible on the Web, with the limits of available stock. If the goods are in stock, the lead time is approximately 2 to 3 days. On the contrary, if we do not have stock, we will make a request to the provider, considering a period of approximately 10 days. To these must be added the delivery times that may have transport operators with which we work.
In some products, observe the word “Soon”. This indicates that the product has not yet gone on sale and we are awaiting confirmation of dates by the supplier. Usually are all products that you can book Audiotecnologias.com and not in physical stores.
These deadlines are calculated on working days - Monday to Friday - since https://www.audiotecnologias.com/atshop does not ship on holidays, Saturdays or Sundays. The delivery times indicated are approximate. In the event that there is any break in stock or unavailability of an item Audiotecnologias.com will contact you to inform you immediately and give you a new delivery time or, if it is not possible to serve the product, proceed to its cancellation. In any case, a delay in delivery with respect to the deadlines indicated will not entitle the customer to claim any compensation.

12. Shipping terms and methods.

The products are shipped to the shipping address you have indicated in the order. In the case of placing an order of multiple items with different availabilities, the deadline for the issue will take into account the expected delivery longer. In exceptional cases, Audiotecnologias.com we reserve the right to split the order, sending the available items and leaving pending for a second shipping, the items are not available. In this case, the second shipment is carried out without any additional cost.
We offer different shipping methods to deliver your order in the most comfortable and suitable to their needs. From your shopping basket, you can select the type of shipping you want depending on the area and the preferred mode of delivery.

Home delivery: For the transport and delivery of shipments, we have selected the couriers “Post Express” “UPS” “TNT” and “Nacex“. For orders shipped from our warehouse Monday to Thursday, will be delivered at the address given on the day after such issuance, prior to the 19:00 hours. For orders shipped from our warehouse on Fridays or before a holiday, shall be delivered to the address indicated on the following Monday or next working day before 19:00 hours, respectively.
In the event that the client detects a problem at the time of the delivery of your order (damaged packaging, missing or damaged products) must indicate in writing on the carrier's delivery note and contact by telephone with our customer care center (93 168 33 88) within the first 24 hours of receipt. We do not accept any return of damaged item, as well as a claim of missing item if it has not been reported within the deadline.

13. Payment

Audiotecnologias.com  le propone diversos medios de pago para que pueda elegir aquel que más le convenga o se adapte mejor a sus necesidades:
Payment through PayPal and credit cards.
Payment Stripe Desactivado temporalmente (credit cards)
Payment by Credit Card: you can use Visa, MasterCard,. If making payment by card VISA, MasterCard, el cobro sobre su tarjeta se efectuará en diferido, esto es, en el momento de realizar el envío. De esta forma, sólo se cobrarán los artículos enviados y en el momento del envío. En el caso de que el TPV informara de la denegación de la tarjeta, se cancelará automáticamente el pedido, informando online al cliente de la anulación. Para pagos realizados con tarjetas emitidas fuera de España, es necesario que el banco emisor esté acogido al Protocolo de Seguridad de Comercio Electrónico Seguro (CES). No se admitirán pagos con tarjetas que no cumplan este requisito.

14. Right of withdrawal.

If you are not satisfied, you can return your purchases made at https://www.audiotecnologias.com/atshop by contacting our Customer Service Department at 93 168 33 88, who will send you a return authorization.

The deadline to request the refund is provided within 7 working days from receipt of the order.
The circumstances that may cause a refund are the following:

(a) If the product you have ordered are not satisfied: you Can return it to you through messenger to Audiotecnologias. We will refund the amount of the products but not the postage paid on the order.

b) Original defective product: Once https://www.audiotecnologias.com/atshop receives the defective product, it will send you another one. In this case the exchange will always be made for the same article or reference. You will only be billed for the first shipment, and https://www.audiotecnologias.com/atshop will be responsible for the return and new shipment costs. If you wish to make an exchange for another item, the cost of return and reshipment will not be assumed by Audiotecnologias.com.

c) Product that, by mistake, does not correspond to the one ordered: https://www.audiotecnologias.com/atshop will bear the cost of collection of the wrong product and delivery of the product corresponding to the one ordered.

d) In the case of a gift May be changed if the product has not been unsealed, provided it is in perfect condition. Never will be refunded the amount of the purchase but it can make the change by an article of the same amount or higher. The expenses of shipping, and the price difference if any, shall be borne by the person making the change.

15. Product warranty.

The warranty period is two years, although it does not include defects caused by negligence, hits, misuse, tampering, improper installation, etc, or materials that are worn from use. During the second year, Audiotecnologias.com reserves the right to request an official technical service of the brand, a verification of the source of the problem. In the case of be a defect caused by misuse, repair will be billed. In those incidents that justify the use of the warranty, are eligible for repair or replacement of the article, discount or refund under the terms established by law.
Audiotecnologias.com will make exchange or return if:

(a) give notice to our Customer Service: This step is essential whatever the reason for the return. You may do so by sending us an e-mail to info@audiotecnologias.com or by calling us by phone at 93 168 33 88. We will tell you how you can act to return the item. Our phone hours are from 10:00h to 14:00h and 16:00h to 19:00h from Monday to Friday.

(b) preserve intact its seal products source: do Not accept returns of items unsealed in the case of Disks, CDs, Software and DVD.

c) The item to return must be properly packaged for return. In image and sound, photography and computer science, the packaging must be in perfect condition and include all accessories and manuals to be returned.

16. Refund of the amounts paid.

The refund will be made through the means of payment used in the purchase.
Audiotecnologias.com we do not refund the amount or make any forwarding of merchandise while it has verified the receipt and status of packaging and accessories of the article subject to return or change in our stores. The price return is the originally contained in the order, excluding transport costs, which will only be returned in case Audiotecnologias.com is responsible for the cause of returning the product. Once verified the correct state of the returned product, Audiotecnologias.com will proceed to the refund within a maximum period of 30 days.

17. Applicable law. Submission to jurisdiction.

The purchases made in www.audiotecnologias.com are subject to Spanish law.
In the event of any conflict or discrepancy in the interpretation or application of these contract terms, the Courts and tribunals which, in your case, they will know of the matter, they will be available to the legal regulations applicable in matters of competent jurisdiction, in which he attends, the case of final consumers, the place of performance of the obligation or of the domicile of the purchaser.

In the case that the purchaser lives outside Spain, or in case of a sale made by a company, both parties submit, with express waiver to any other jurisdiction, to the Courts and tribunals of Terrassa (Spain)

The present General Conditions of purchase are updated at the date 17-10-2020.